At Mehrmah, we prioritize your satisfaction and strive to ensure a smooth shopping experience. Please review our cancellation policy below:
Cancellation Policy
- Within 24 Hours: Orders can be canceled without any charges.
- After 24 Hours: Cancellation may not be accepted for customized items as production might have already started.
- Customized Orders: Once production begins, cancellations are not permitted.
- Non-Customized Items: Cancellations may still be considered if production hasn’t started.
- Ready-to-Wear Items: Cancellation requests must be made before the order is shipped.
How to Cancel an Order
To cancel an order:
- Message us on Instagram: Mehrmah_officials
- Contact us on WhatsApp: 03156830899
- Provide your order number and reason for cancellation.
Refunds for Canceled Orders
- Processing Time: Refunds for eligible cancellations will be processed within 7–10 business days via the original payment method.
- Customization Fees: Non-refundable once production begins.
Important Notes
- Mehrmah reserves the right to decline cancellation requests that do not meet the above conditions.
- Shipping Costs: Non-refundable if the order has already been dispatched.